Refund policy

Returns and Replacements

Refunds are limited to restockable products returned with 14 days after shipment.  Customized products are not restockable.  A 30% restocking fee applies when a refund is requested and shipping and handling fees are not refunded.  No cash or check refunds for items charged on credit cards. To be eligible for credit or refund, all original packaging, parts, etc. in an unused “new” condition are required. Loss Control Specialists, Inc reserves the right to refuse credit or refund for items not eligible for return credit due to health, sanitary, or consumable component issues or for products returned that do not meet restockable criteria.  Products received that are not restockable are returned at the customer’s expense or discarded.